Stranded passengers on the war path at Moscow’s Sheremetyevo airport. The weather is holding them captive and Russia is not known for their customer service in situations like this… (Or actually in all situations!)
Looking grim-faced, Mr Putin called for more work and less whining. The Russian Prime Minister Vladimir Putin handed out blistering criticism on Wednesday to airport and airline officials who have failed to adequately deal with passengers during mass flight delays in Moscow in the last few days…
After all these years here, it really is hard for me to imagine service with a smile and helpfulness in time of need. That Russia could even be service minded in any situation just does not compute…
So being “too little and too late” the natives are restless. Watch while they beat the drums in protest. Glad it was not considered an unsanctioned rally…
Service and hospitality at a business is a foreign concept here…
Read this article to get a great view point on Russian service:
http://amrusob.blogspot.com/2010/12/my-true-sour-cream-shopping.html
Windows to Russia!
- Beautiful Moscow ice storm cripples airports, causes fights to break out and riot police to come in (dailymail.co.uk)
- Vladimir Putin Orders Russian Government to Switch to Free Software by 2015 (windowstorussia.com)
- Ice, blackouts strand thousands at Moscow airports (calgaryherald.com)
- Kremlin orders probe of ice storm turmoil (ft.com)
- Moscow’s main airport closed after overnight snow (reuters.com)
- Moscow airport ice chaos protest (bbc.co.uk)
- Putin Quote – Number 3 (windowstorussia.com)
- Latest News From Russia… (10/23/2010) (windowstorussia.com)
- News From Russia: 11/29/2010… (windowstorussia.com)